How does your digital workplace perform?

Invest 10 minutes and see how your digital work environment stacks up!

This quick, confidential diagnostic is based on the Digital Workplace Group (DWG) much broader benchmarking model. It should take you about 10 minutes to complete. Please make sure you respond to every statement. Once you've submitted your responses, your scores will be analysed and compared with our extensive benchmarking dataset. You'll receive your results via email within a few business days. You can take your resulting documentation back to your team for stakeholder conversations. Use it as a digital workplace project start point!

Your responses and results are confidential and will NOT be shared with anyone else.

NOTE: This is not a substitute for the full Digital Workplace Maturity Benchmark - but is a ‘taster’. Over the past 17 years, hundreds of major organizations have had their digital workplaces fully benchmarked by DWG. Through more than 700 benchmarks, DWG has worked with well-known companies and public institutions such as IKEA, KPMG, Microsoft, The Coca-Cola Company and Scottish Government. DWG has provided impartial, detailed baseline positions on digital workplace performance, measurements, assessments -- supplemented with specific recommendations for improvement. If you want to learn more about this contact Nancy Goebel at Nancy.Goebel@digitalworkplacegroup.com.

Ready? Begin now!

* 1. What is your first name?

* 2. What is your last name?

* 3. What is the name of the organization you work for?

* 4. At what email address would you like to be contacted?

The following statements are taken from the Mid, High and Excel levels of the DWG benchmarking model. In each case, choose the option which best reflects where you are now in terms of your digital workplace provision.

Option 1 represents the lowest level of maturity for each statement and option 5 the highest.

Please be honest! And remember, very few organizations will come close to scoring 5 in every case.

* 5. The intranet provides a broad mix of corporate, department, team and user-generated content, with clear governance boundaries (High level maturity).

1. It’s the wild west

2. Some of this mix is available

3. Good mix but not very controlled

4. Good mix, with some controls

5. We’re there

* 6. Business intelligence dashboards, updated automatically with data, are established for managers (Mid level maturity).

1. No dashboards

2. There are a few isolated examples

3. There’s a strategic platform, but we’re just starting out

4. We’re getting there

5. Everyone uses a dashboard to look at data

* 7. The people directory provides access to information on individuals’ skills, interests and social network activity (High level maturity).

1. It’s just got contact data

2. It does some of this

3. It does this and some people contribute

4. It does this and most people contribute

5. It’s the norm

* 8. Integrated communications tools (such as Lync or Skype for Business) are routinely used by all employees for instant messaging, voice and video (High level maturity).

1. Hardly anyone bothers

2. Some groups do

3. Instant messaging (IM) is routine

4. IM and voice is routine

5. IM, voice and video is routine

* 9. Employees routinely collaborate with third parties using tools such as extranets or secure external websites provided or approved by the organization (Excel level maturity).

1. We don’t provide this

2. There is a minor tactical solution

3. We provide something, but it’s not used much

4. Nearly there

5. It’s always used and highly integrated

* 10. Project teams and departmental teams use tools for more advanced forms of collaboration, such as workflow, co-authoring, wikis etc. (High level maturity).

1. They don't use these more advanced techniques at all

2. There is some isolated activity

3. We encourage this: some people do, some people don't

4. It's common, but not everyone will

5. It's normal and expected

* 11. Collaboration tools are fully integrated into the various aspects of the digital experience: desktop, search, intranet and information architecture (Excel level maturity).

1. Collaboration tools are all over the place

2. We’ve made some efforts to bring tools together

3. The big tools are integrated

4. There are some exceptions

5. Access to collaboration tools is seamless

* 12. Key employee services such as HR, Expenses, Travel booking, Finance and Procurement are online and have been centralized, where feasible (High level maturity).

1. Still decentralized

2. Some efforts have been made

3. Partially

4. Mostly

5. Totally

* 13. Key employee services (HR, Finance, IT support, Facilities, Travel, etc.) are used online by all employees (Mid level maturity).

1. We still use the post boy

2. Some employees, some processes

3. Most employees, most processes

4. All employees, most processes

5. All employees, all processes

* 14. Workflow alerts and notifications are surfaced in a unified action inbox on the intranet for core services such as HR, IT support and Facilities (High level maturity).

1. Nothing like this; it all comes by email

2. We have some, but within a product (such as HR)

3. In place; initial services are plugged in

4. Rolling out

5. In place and functioning

* 15. Views of content, such as on the intranet homepage, are personalized to each user’s profile and customizable by them to their needs (High level maturity).

1. Nothing like this; one size fits all

2. Minor customizations can be made by the user

3. Some personalization by business unit or location

4. Nearly there

5. Fully personalized and customizable

* 16. Users authenticate to most important services using single sign-on (Mid level maturity).

1. Different usernames and passwords are needed

2. Same credentials but must be re-entered

3. Single sign-on, but with notable exceptions

4. Some minor exceptions

5. Exceptions are rare

* 17. Flexible working is granted at line manager discretion and encouraged as a practice (High level maturity).

1. We don’t do this

2. Allowed in some places

3. HR says it’s OK but it depends on the manager

4. Most managers are OK with it

5. Yes, I can work from home whenever I want

* 18. The majority of employees can access work email and calendar on a mobile device and there is the ability to access intranet services using a mobile device browser (Mid level maturity).

1. Less than 10% of employees can do this

2. Less than 25% of employees can do this

3. The majority can access email and calendar...

4. …and also access the intranet

5. Employees regularly access the intranet on a mobile device, as well as their email and calendar

* 19. Offices provide Wi-Fi access, giving users freedom of movement (Mid level maturity).

1. We don’t have Wi-Fi

2. We have it in some places

3. Mostly available

4. Not everywhere OR not seamless to use

5. It’s everywhere and seamless to use

* 20. Intranet, collaboration tools and core applications (such as HR) are planned together under the same strategy (Mid level maturity).

1. They are all separate

2. We cover some of these areas together

3. We do this but don’t have an agreed strategy yet

4. We do this but are still working on our strategy

5. We do this and have a clear, documented strategy

* 21. Intranet, collaboration tools and core applications (such as HR) are governed together under a consolidated model (Mid level maturity).

1. These are all separate

2. We cover some of these areas together

3. We do this but we haven’t got a complete governance model

4. We do this and we nearly have a complete governance model

5. We do this and have a complete and effective governance model

* 22. Managers are trained in how to manage distributed teams and are able to do so effectively with the provided digital tools (High level maturity).

1. We don’t provide any training or guidance on this

2. Some areas have their own initiatives

3. We provide guidance if there’s a change to a team’s way of working

4. Managers receive guidance, but their ability to manage varies

5. It’s an essential part of management development

* 23. Senior managers support and promote the digital workplace as a way of working (Mid level maturity).

1. They don’t get it

2. Some do

3. They see the benefits and are supportive

4. They are very supportive and engaged

5. Leaders see improved digital working as a key strategic enabler

* 24. New employees receive training on the available digital tools as part of their on-boarding (Mid level maturity).

1. New hires are told nothing

2. It’s expected of the manager but not checked whether it happens

3. It’s mentioned in passing during orientation

4. Some training, but it's not mandatory; OR It is mandatory, but not comprehensive

5. There’s a structured learning programme that everyone must go through